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Returns & Exchange Policy

At Alaiza Creation, customer satisfaction is our top priority. If you receive a defective, damaged, or incorrect item, you may request an exchange within 3 days of receiving your order.To be eligible for an exchange:

• The item must be unused and in its original condition.
• The item must have all original tags and packaging.
• Proof of purchase is required.

Non-Exchangeable Items:

• Used or washed products
• Items damaged after delivery
• Sale or clearance items

Exchange Process:
Please contact us at [owaiskhalid2024@gmail.com](mailto:owaiskhalid2024@gmail.com) or WhatsApp +92 302 1028577 within 3 days of receiving your order.

Shipping Policy

We process and dispatch orders within 1–3 business days. Delivery usually takes 3–7 business days across Pakistan.Shipping Details:

• Cash on Delivery (COD) Available Nationwide.
• Allow to Open Parcel Before Payment.
• Tracking details are provided after dispatch.
• Complete address and active mobile number are required for delivery.
• Currently, we deliver only within Pakistan.

Shipping Charges:
Free Delivery on selected articles. Shipping charges may apply on some products.For any questions regarding your order, contact us at [owaiskhalid2024@gmail.com](mailto:owaiskhalid2024@gmail.com) or +92 302 1028577.Thank you for shopping with Alaiza Creation.